Usually items leave our warehouse within 2-3 business days. Sometimes however, we are out of stock in an item and we have to special order it, so it can take a bit longer. However, you can always call us and find out about the status. You will receive a tracking number emailed to you by UPS when your item is being shipped.

UPS Next Day Air, Second Day Air, 3 Day Select DO NOT mean that the items will be delivered to you in the days mentioned in the method of shipment. ALL shipments have 1-3 (could be longer) transit time before shipment. If you need an item faster, you SHOULD email us and CONFIRM with us. We will NOT accept returns based on passed deadlines! YOU are the party responsible to order ahead of time for your event. Unless a written statement guarantees your shipment to get to you before or on a certain date, there is absolutely, positively no guarantee that the items purchased will arrive on a certain date!

We do not accept any money back returns on items delivered Late for Standard Shipping due to late delivery. On Express Delivery including 3 Day, 2 Day, Next Day Air, unless we guarantee a specific date of delivery, order can not be cancelled due to late delivery. On rare circumstances when we do allow it, there is a 40\\\% Restocking fee + Actual Shipping and Handling Cost.